2009-12-12 2 comments By: asdf0123

Break & Couple

Don't be curious. It's about the same story again. LoL.

Here comes a good news. Before that, yesterday I was spending my time to wait for the card. Yeah, it's waiting, again. Just a few minutes before 5pm, I'd totally lost my patience and complained to their customer service.

According to them, the problem may caused by the delivery company (CitiLink?). They would make reports and find out the problem. And they said, they will contact me within 24 hours.

And something ridiculous happened. At around 6.30pm to 7pm, when the sky is turning darker and darker, the card was arrived. Too bad that I wasn't at home that time. But luckily, they allow my family to receive the letter with the condition to show my IC. Yeah, I don't usually bring IC when I go out, especially when I was going for basketball.

When I reached home, I followed the instructions given in the letter, to confirm everything with them. They told me the line will be activated within 2 days time. So the only thing I need or have to do is wait. (again?)

The good news fell on this morning. When I woke up, I saw 2 messages. 1 of them is from Digi and another one is from Umobile. In short, they was informing me that the porting have been successfully done. The new SIM card has started to work.

And I did that after getting everything done. Before removing the old card, I was gazing at my phone. I wonder if anything on the screen will change when I use a different card later.

Without spending too much of time, I removed the card from my phone. And that means my relationship with my old operator has officially ended. I looked this moment as a breaking with someone that accompanied me quite a period of time.

The only difference using the new card is, the word "3G" is no longer exist on my phone's surface. For your information, this is the second time I couple with Digi. Shall our relationship goes further, cheers.
2009-12-10 2 comments By: asdf0123

Yesterday's Story

As I mentioned in the previous post, the SIM card should arrive to me today. However, at around 11 o'clock this morning, digi phoned me again. And, they brought me a bad news.

Due to some "server flaws", the card can't be delivered today. And, according to them, tomorrow is Selangor's public holiday. Therefore they will send me the card on Saturday, hopefully everything will be running smooth.

What else to say? I've been waiting and waiting, and the result? Is still waiting. Anyway, since I have no other ideas, the only thing I can do is to maintain my patience.

OK. Let's say I get hold of the card on this Saturday, that is 13th. My current credit is valid until that day, that means I can't make any call on 14th. Holding the card, I am to call digi's line to confirm anything, before proceeding to the last process. This process takes from 1 to 2 days, according to digi's site. So, I can't sms or call in these 1 or 2 days or probably more than that.

Lastly, hopefully nothing will go wrong after this. Otherwise, I may have to pay another RM10 to top up for continue using "Umobile Prepaid". Again, wish me a good luck, cheers.
2009-12-09 0 comments By: asdf0123

018? Digi? Umobile?

After being quite passive for several days (or several weeks perhaps), I've finally decided to write a new post.

So... What happened these days? Should I say, my life is totally boring? No basketball, no outing, no dating, no kissing, no hugging and haiz, the only thing I enjoyed is, dreaming.

Yeah. Everyday I wake up late, just for dreaming. Sometimes I woke up to pee, but then I returned to bed, just to continue my sweet dream.

So, now I'm going to talk about something different. Recently, I've decided to switch operator, from Umobile to Digi. For the reason why, it's because I can't agree with Umobile move at all. For me, they are trying to trick their customers.

The trick started with an sms which informs me that there'll be a new rate plan from the first of December this year. And, I failed to get any information about that through its site, until the day the new rates applied.

OK, now, I've a question to ask you all. Is that a "must" to let customers know the price before they pay? I bet you get it right, and that's the right that every single customer should have. And company should let them know the price, clearly, to provide them confidence. Am I right?

And another thing. As what I remember, some features are permanent, and the others are promotion, which means only for temperarily. When I looked up the information, I found that some "permanent" features has become "promotion", and they've been canceled. That reason is, the promotion period is ended. OK, and the last thing. Since some significant features are abolished, then can you give me a reason to choose Umobile? Or even continue using it?

For more information, have a look at this page (tell me if it's no longer available): http://corporate.u.com.my/docs/NewRatesFAQ.pdf

The only thing I really care is, they are playing business trick, and this burned me up. So... Few days ago, I applied for MNP, to port to Digi, while maintaining my 018 prefix. And... The last news so far, Digi has phoned me this morning, saying that they will deliver the SIM card to my house tomorrow.

Haiz... Tomorrow. Still long to go. I can't wait. I have been waiting for almost 5 days. Yet receiving the "chip" doesn't mean hassle-free. There are still some steps have to be done, before I can really get rid of Umobile.

So, wish me a good luck, please. I will kindly sacrifice my lovely kiss. Haha, good night and cheers.